Privacy Notice
Last updated: 2026-06-14
Who is responsible for your personal data
Soulful (hereinafter, "Soulful") is responsible for processing the personal data you provide through this site. We handle your information in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the applicable Privacy Notice Guidelines. You may contact us about any privacy matter through the contact channels available on this site.
Personal data we collect
Through the contact form we collect only the data you choose to share with us: your name, your email address, your phone number (optional), and the content of the message you write to us. We do not collect sensitive personal data, nor financial or asset-related data through this site.
Purposes of processing
Your data is used for primary purposes: to respond to your contact request, to follow up on your interest in our experiences, residences, or content, and to maintain the communication you initiate. We do not use your data for marketing, advertising, or commercial prospecting purposes without your prior and express consent.
Your ARCO rights
You have the right to Access your personal data, Rectify it when inaccurate, Cancel it when you believe it is no longer needed for the stated purposes, and Object to its processing (ARCO rights). You may also withdraw any consent you have granted us. To exercise any of these rights, send us your request through this site's contact channels, stating your name, the data you wish to access, rectify, cancel, or object to, and how you would prefer to receive our response.
Data transfers
We do not transfer your personal data to third parties without your consent, except in the cases provided for in Article 37 of the LFPDPPP (for example, when there is a legal obligation or a request from a competent authority). The technology providers that help us operate this site and deliver your messages act as processors and handle the data only under our instructions.
Changes to this privacy notice
This Privacy Notice may be updated to reflect changes in our practices, in applicable law, or in our services. Any change will be published on this same page, and the "last updated" date will indicate the version in force. We encourage you to review it periodically.
Privacy contact
If you have questions, comments, or requests about this Privacy Notice or the processing of your personal data, write to us through this site's contact form. We will address your request within the timeframes set by the LFPDPPP.